FAQ

My credit card was charged. What should I do?

We do not charge people's credit cards with any recurring payments. Unfortunately, there are some other companies, perhaps unscrupulous, who are charging people without a clear reason to do so. If you are being charged, you should consider cancelling your credit card immediately. Plus, please contact your credit card company and find out who charged your card and contact them directly. You should be careful when buying music on the Web - particularly, if you are promised unlimited downloads for a fee. NetMusic values our reputation and we wish to do business long into the future.

How do I join?

At this point, there's nothing to "join", but soon we'll be launching our online music community. You'll soon see a button on the main page at www.netmusic.com, and then you'll simply click on the "Join Now" button and fill out your profile. It'll be free to join and you'll get lots of great benefits!

Why join NetMusic?

Because there will be many great benefits, including our exclusive music community - plus special "members only" offers, giveaways, the ability to post messages at NetMusic Forum, and exciting information about your favorite music and up-and-coming new artists.

Do I need to join NetMusic in order to buy music?

No. You still get to purchase CDs and much more at our low, competitive prices. We parner with other companies to provide you with music products from all over the world in one convenient place.

Will you be adding more music to your selection?

Most definitely, yes! Our library of CDs and other products is growing each day. Soon we'll have a huge downloadable music selection, with thousands of songs and new artists.

I'm an artist with original music. How can I get my music on NetMusic.com?

At this time we deal mostly with labels and their distributors. However, you'll soon be able to upload your own music and name the price at which you wish to sell. Feel free also to contact us and tell us what you have. Please include: 1) Artist name 2) Whether available in CD and/or if music is available for digital download 3) Style of music 4) How long you or your group has been an entity and 5) Whether you perform regularly, and if so, how large is your following and/or your mailing list.

Can I upload my MP3 to NetMusic.com?

Currently, we are not accepting MP3s from artists. Like we said, you'll soon be able to upload your own music. There are many sites on the Web that currently accept music directly from artists. Try our "Musicians Only" section for artist support. And if you do a web search, we're sure you'll find several. One we recommend is Global Music Project. It's a non-profit organization offering free exposure for artists and donates its profits to charity.

My credit card has charges on it from "Net Music Download". Are these from you?

No. There seem to be other companies who refer to their company in such a manner. It's definitely not us here at NetMusic.com and we are not the company with whom you should speak. If you receive such a charge and do not know the source, let us know. We'll at least let you know what we know, maybe we can help.

What's coming up in the future on NetMusic.com?

In addition to the growing music community, we'll certainly be adding new features and expanding the site on a regular basis. Look forward to lots of cool things to check out in the future. Visit NetMusic.com often.

What should I do if I have additional questions?

NetMusic welcomes your questions and feedback. You can email us using this form.